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Privacy Policy

This Privacy Policy provides information about the processing of personal data that we, HighPPS Networks s.r.o., with registered office at Nové sady 988/2, Staré Brno, 602 00 Brno, ID No.: 22267867, VAT No.: CZ22267867, file No. C 142116, registered with the Regional Court in Brno ("We" or "Our company") process about you as a data subject ("You").

We operate the website https://www.highpps.net/ ("Website").

We process Your data if You (i) use the Website (ii) register or log into the Website; or (iii) purchase our products or services.

The processing of personal data is governed in particular by Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC (General Data Protection Regulation).
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1. Processing of personal data

1.1. We process various categories of personal data about our customers and visitors of the Website for different purposes. Specifically, these categories are:

 

  • Identification data (e.g. name, surname, e-mail address, telephone, and billing address)

  • device information (e.g. IP address, browser, language preferences);

  • user behavior data (e.g. website behavior history, data about how users accessed the website)

  • contract / invoicing / bank details (e.g. information about the contract, payment information, billing contact details, history of invoicing); and

  • communication (all information about our mutual communication – support requests, complaints, etc.).

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1.2. What personal data We process about You, for what purpose and for how long depends on how and why You have provided us with Your personal data or how We obtained it from You. In the following overview, You can also find information about the processing of Your personal data depending on the context in which the personal data is processed.

Purpose

Scope of processed information

Legal title

Processing time

​Sending newsletters, information about Our company and exclusive offers on our products or services.

identification data (eg. name, surname, e-mail address)

Section 7(3) of Act No. 480/2004 Coll., on certain information society services, allows us to do so, unless You have prohibited us from doing so at the time of purchase.

Your consent.

Until You tell us that You no longer wish to receive commercial offers

Order processing, including payment, service delivery, and related communication

  • identification data

  • contract / invoicing /billing details

Necessity for the performance of the contract

Up to 3 years after the performance of the contract (provision of services and payment of the price); basic information on the legal relationship and its existence (parties, subject of the obligation, etc.) up to 10 years after the performance of the contract.

Fulfilling legal obligations in the areas of consumer protection, accounting, and tax law

  • identification data

  • contract / invoicing /billing details

Fulfilling legal obligations

For the statutory period

Fulfilling legal obligations relating to the provision and handling of complaints about goods / services

  • identification data

  • contract / invoicing /billing details

Section 7(3) of Act No. 480/2004 Coll., on certain information society services, allows us to do so, unless You have prohibited us from doing so at the time of purchase.

Your consent.

For the duration of the contract and for a period of 3 years from the execution of the contract; basic information on the legal relationship and its existence (parties, subject of the obligation, etc.) for up to 10 years from the execution of the contract

Managing the operation of our Website and a legitimate interest in analyzing the behavior of users of our Website in order to improve it

  • device information

  • user behavior data

Legitimate interest in improving the quality of our Website and our marketing, Your consent to the use of secondary cookies.

For as long as necessary, not longer than 3 months

Mutual communication and answering Your questions

  • identification data

  • communication

Legitimate interest in answering the question

For a period of 3 years after the question is answered or for a period of 3 years after the last communication between our company and You in relation to the relevant question

2. Who do we share Your personal data with?

2.1. It is not possible to determine in advance which specific persons will process Your personal data. Therefore, we list here the categories of possible recipients with an explanation of the purposes for which they may be granted access to Your personal data

Recipient

Reason for disclosure

Web statistics providers and social network operators

In order to analyze Your behavior for the purposes of improving the Website, we need to use the services of web statistics providers and social network operators that provide cookie services.

​Persons providing payment services (payment gateway operators, banks, etc.)

​In order to ensure the proper execution of payment transactions (payment gateway functions, payment deductions, payment blocking, etc.), we must transfer Your personal data to the person providing the payment system.

Legal and tax advisors

Occasionally, We may need to consult legal or tax advisors for information about legal or accounting relationships with You. These are persons who are bound by the legal duty of confidentiality.

Fulfilling legal obligations relating to the provision and handling of complaints about goods / services

  • identification data

  • contract / invoicing /billing details

Third party service providers

Third party service providers    We may use third parties to perform activities for Us, send email, provide customer services etc. These third-party service providers have access to the personal information necessary to perform their specified activities but may not use it for other purposes.

Google Analytics and Microsoft Clarity

For measurement, better targeting of advertising and marketing purposes.

3. Transfer of personal data to third countries

3.1. When we transfer your personal data to countries outside the European Union, we always ensure compliance with Article 44 et seq. of the GDPR and we require data processors to comply with these provisions. We will only transfer data to countries outside the European Union that are able to ensure the level of protection that complies with the GDPR.

4. What are Your rights?

4.1. Below is a full list of what You can do in relation to the information processed. If You wish to exercise any of Your rights, please contact us by email at info@highpps.net

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4.2.    Right to withdraw consent. If we process Your personal data with your consent, it is Your right to withdraw Your consent to the processing of Your personal data. This also applies to Your consent to receive the newsletter. You can always withdraw Your consent by following the instructions in each consent form.


4.3.    Right of access. You have the right to access the personal data we process about You, as well as information about what personal data we process about You, for how long, for what purposes we process it, who has access to it and whether we use it for automated decision-making (or how such automated decision-making works).


4.4.    Right to correction. If You discover that we are processing incomplete or incorrect personal data about You, You have the right to have Your personal data corrected or, if the purpose of processing the personal data so requires, completed.


4.5.    Right to erasure. You have the right to erasure of Your personal data that our company stores and processes about You.


4.6.    Right to restriction of processing. In cases where You believe that Your personal data processed by Our company is inaccurate, You have the right to request that we restrict the processing of Your personal data for the time necessary to verify the accuracy of Your personal data and correct it, if necessary.


4.7.    Right to data portability. In the case of automated processing or based on Your consent or performance of the contract, You have the right to receive the data in a structured, commonly used and machine-readable format and to have them transmitted by us to another personal data controller.


4.8.    Right to object to the processing of Your personal data. You can object to the processing of Your personal data by contacting us at our email address info@highpps.net


4.9.    Right to complain. You can lodge a complaint about how We process Your personal data with a supervisory authority, specifically with the Office for Personal Data Protection of the Czech Republic, located at Podplukovníka Sochora 27, 170 00 Prague 7, Czech Republic, tel.: +420 234 665 111, e-mail: posta@uoou.cz. You can make a complaint by contacting the Office for Personal Data Protection, which is available on the site https://www.uoou.cz/podatelna-uradu/os-1006 .
 

5. Newsletters (commercial communications)

5.1 If You are our customer and You did not opt-out or if You have subscribed to our newsletter, we will use Your email address to send You our newsletter. 


5.2 You can unsubscribe at any time via the link provided in each newsletter email or contact us at info@highpps.net.

6. What else should you know?

6.1. Our company does not make decisions based on automated processing or profiling

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6.2. Our company has not appointed a data protection officer. We are not obliged to appoint a data protection officer in Our company. 

 

6.3. If You have any questions about the processing of Your personal data, please contact us at info@highpps.net.

7. Cookies

7.1. Our Website uses cookies. Information on how, for what purposes, and to what extent We use cookies can be found in the Cookie Policy available here: https://www.highpps.net/cookie-policy

8. Changes to the Privacy Policy

8.1. We may update this Privacy Policy from time to time. The current version will always be available on the Website. 

This privacy policy is effective as of 15 February 2025.

HighPPS Networks s.r.o.

Nové Sady 988/2,

602 00 Brno

Czech Republic

ID: 22267867
VAT ID: CZ22267867
Registered by: C 142116, Regional Court in Brno

© 2025 HighPPS Netwrorks s.r.o.

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